Reaching new heights in customer care and retention.
SKY | SENIOR UI DESIGNER
With the launch of Sky Glass in October 2021. There was a requirement to re-design it’s agents platforms to improve functionality. The aim of the re-design would allow agents to provide better customer service and care.
Helping customers save, spend and borrow using a pre-paid travel card.
SAINSBURY’S BANK | SENIOR UX/UI DESIGNER
As society moves towards a cashless society, Sainsbury’s Bank travel money team wanted to explore innovative ways to encourage customers to save, spend and borrow money before during and after their holiday.
Transforming an outdated mortgage platform to help customers.
ROYAL BANK OF SCOTLAND | LEAD UX
Getting a mortgage can seem tricky. There are lots of different factors to consider and different types of mortgages to compare. However, once a mortgage is selected there are still a lot of complex decisions to navigate when managing a mortgage. How could RBS improve their mortgage platform?
M&G Prudential take flight with Arrow Design System.
M&G PRUDENTIAL | Senior UX Engineer
With over six million clients across 29 markets and £321 billion in assets under management, M&G Prudential’s vision is a business built for the customer which is simple, efficient, digitally enabled, capital-light, fast-growing and, above all, focused on delivery. They needed a design system and framework that reflected these values and would allow the digital products to fulfil the wider company ambitions. / match these goals.
Designing a payments journey that helps small businesses.
CLYDESDALE BANK | Senior UI DESIGNER
Designed a platform that allowed businesses to transfer money between accounts or make payments to an external payee and allowing business customers to make batch, list, backs and CHAPS payments. Initially for Business accounts but was later rolled out to all customers.
Read all about ‘The Newspaper Club’ website re-design.
THE NEWSPAPER CLUB | Senior UX/UI DESIGNER
Newspaper Club has printed more than 10 million publications for everyone from students to photographers to banks to restaurants. They needed a website to meet the needs of a growing, increasingly diverse client base. Redesigned around ARTHR, their online production tool.
Connecting the dots for a world-leading supply chain platform.
FOODS CONECTED | Senior UI DESIGNER
UI Designer for Foods Connected working on an innovative project designed to develop and enhance their end-to-end supply chain software solutions. Our focus was on improving functionality within food safety, compliance, procurement, and corporate social responsibility. The goal was to streamline operations and deliver superior, informative reporting along with insights tailored for the food industry, thereby simplifying and enhancing user interactions with the platform.